My monthly payment failed. What happens next?

We'll automatically try to collect your monthly charges again on the 8th and 15th of the same month.

Ensure you have sufficient funds or update your payment details in time for the next charge attempt. Do this by visiting "Profile" and scrolling down to the "Payment Info" section. Updating your details will not send the payment through immediately - it will happen automatically on the next scheduled date (as above).

Once payment has been successful, you will receive an email to confirm that payment was made and that your protection is on.

If we have not been able to charge your payment card after three attempts, your protection will be cancelled back from the beginning of that month.