Trōv Help Centre
What am I covered against?
What do you mean by "accidental damage"?
How Do I Manage Protection?
Can I delete items from my Trov?
Where can I view my payment history?
Where can I view or change account details?
How can I log in?
How can I upload Proof of Ownership?
What happens if I change my phone?
How Does Pricing Work?
Removal of ESL tax in NSW
How will I be refunded if I turn off protection?
Where can I update my payment information?
What if my bill doesn’t look right?
What payment methods do you accept?
Privacy and Data Security
How do you protect my data?
What personal content do you collect and how do you use it?
What happens if I lose my phone? Is my Trōv data secure?
How do you handle fraud?
Do your insurance partners and underwriters have access to my data?
Get in touch
Our team is here to answer your questions as soon as possible.
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